Terms and Conditions

Introduction

Welcome to Cate's Closet. These Terms and Conditions govern your access to and use of our website, products, and services. By visiting our website, placing an order, creating an account, or otherwise interacting with our services, you agree to be bound by these terms.

Throughout these Terms and Conditions, the words "Cate's Closet," "we," "us," and "our" refer to Cate's Closet and its affiliated operations. The words "you" and "your" refer to any visitor, customer, or user of our website.

If you do not agree with any part of these Terms and Conditions, please discontinue use of our website and services.

We reserve the right to update, modify, or replace these Terms and Conditions at any time. Continued use of the website following any changes constitutes acceptance of the revised terms.

1. Eligibility to Use the Website

By using this website, you confirm that:

  • You are at least the age of majority in your country, state, or province of residence.
  • You have the legal capacity to enter into binding agreements.
  • Any information you provide is accurate, complete, and current.

If you permit a minor to use this website under your supervision, you accept responsibility for their activities.

2. Acceptable Use

You agree to use our website and services only for lawful purposes.

You may not:

  • Violate any applicable law or regulation.
  • Engage in fraudulent activity.
  • Upload malicious software, viruses, or harmful code.
  • Attempt to gain unauthorized access to systems or data.
  • Interfere with the operation or security of the website.
  • Use our products or services for unlawful purposes.
  • Infringe upon intellectual property rights belonging to Cate's Closet or third parties.

Violation of these provisions may result in suspension or termination of access to our services.

3. Website Availability

We strive to ensure that our website remains accessible and functional at all times. However, we do not guarantee uninterrupted access.

We reserve the right to:

  • Modify website content.
  • Suspend website operations.
  • Perform maintenance.
  • Remove or discontinue features or services.

Such actions may occur without prior notice.

4. Product Information and Pricing

We make reasonable efforts to ensure that product descriptions, images, specifications, and pricing information are accurate.

However:

  • Product images may appear differently depending on screen settings and device displays.
  • Minor variations in color, appearance, or packaging may occur.
  • Product availability may change without notice.
  • Pricing errors may occasionally occur.

Cate's Closet reserves the right to correct inaccuracies, update information, and cancel orders affected by pricing or listing errors.

All prices displayed on the website are subject to change without prior notice.

5. Orders and Contract Formation

Placing products in your shopping cart does not reserve inventory or create a binding agreement.

A purchase contract is formed only after:

  • An order has been submitted.
  • Payment authorization has been completed.
  • An order confirmation has been issued by Cate's Closet.

We reserve the right to decline, limit, or cancel any order at our sole discretion, including situations involving:

  • Product unavailability.
  • Pricing errors.
  • Suspected fraud.
  • Violations of these Terms and Conditions.

If an order cannot be fulfilled, any payment received will be refunded according to the original payment method.

6. Shipping and Delivery

Shipping times provided on our website are estimates only.

Delivery dates are not guaranteed and may be affected by:

  • Carrier delays.
  • Customs inspections.
  • Weather conditions.
  • Transportation disruptions.
  • High-volume periods.

Customers are responsible for providing accurate shipping information at checkout.

Cate's Closet cannot be held responsible for delays resulting from incorrect addresses or circumstances beyond our reasonable control.

Where applicable, customs duties, import taxes, brokerage fees, or other government-imposed charges remain the responsibility of the customer.

7. Returns and Refunds

Returns, exchanges, and refunds are governed by our separate Return & Refund Policy.

By placing an order, you acknowledge that you have reviewed and accepted the terms outlined in that policy.

8. Account Information

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials.

You agree to:

  • Keep account information accurate and current.
  • Protect your password from unauthorized access.
  • Notify us immediately of any suspected account misuse.

We reserve the right to suspend or terminate accounts involved in suspicious, fraudulent, or abusive activities.

9. Third-Party Services and Links

Our website may contain links to third-party websites, applications, tools, or services.

These third-party resources operate independently from Cate's Closet.

We are not responsible for:

  • Third-party content.
  • Privacy practices.
  • Security measures.
  • Product quality.
  • Business operations.

Accessing third-party services is done entirely at your own discretion and risk.

10. Customer Feedback and User Content

Any reviews, comments, suggestions, testimonials, feedback, or other content submitted to Cate's Closet may be used by us for business, marketing, and operational purposes.

By submitting content, you confirm that:

  • You own or have permission to submit the content.
  • The content does not violate the rights of others.
  • The content is accurate and lawful.

We reserve the right to remove, edit, reject, or moderate content at our discretion.

11. Privacy

The collection and processing of personal information are governed by our Privacy Policy.

By using our website, you consent to the practices described in our Privacy Policy.

12. Intellectual Property

All website content, including but not limited to:

  • Text
  • Images
  • Graphics
  • Logos
  • Product descriptions
  • Design elements
  • Website functionality

is owned by or licensed to Cate's Closet and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or commercially exploited without prior written permission.

13. Prohibited Activities

You may not use the website to:

  • Commit unlawful acts.
  • Transmit harmful software.
  • Collect personal information about other users.
  • Engage in spam or phishing activities.
  • Circumvent website security features.
  • Interfere with website functionality.
  • Harass, threaten, discriminate against, or abuse others.

Any violation may result in immediate termination of access and potential legal action.

14. Disclaimer of Warranties

All products, services, information, and website content are provided on an "as available" and "as is" basis.

To the fullest extent permitted by law, Cate's Closet makes no guarantees regarding:

  • Continuous website availability.
  • Error-free operation.
  • Accuracy of all content.
  • Suitability for specific purposes.
  • Compatibility with every device or browser.

Your use of the website is entirely at your own risk.

15. Limitation of Liability

To the maximum extent permitted by law, Cate's Closet shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising from:

  • Website use.
  • Product purchases.
  • Delivery delays.
  • Service interruptions.
  • Technical issues.
  • Loss of profits or business opportunities.

Where liability cannot legally be excluded, it shall be limited to the amount paid by the customer for the relevant order.

16. Indemnification

You agree to indemnify and hold harmless Cate's Closet, its owners, affiliates, employees, contractors, partners, suppliers, and service providers from any claims, losses, liabilities, damages, costs, or expenses arising from:

  • Your violation of these Terms and Conditions.
  • Your misuse of the website.
  • Your infringement of the rights of another party.

17. Severability

If any provision of these Terms and Conditions is found to be invalid, unlawful, or unenforceable, the remaining provisions shall remain fully valid and enforceable.

18. Termination

We reserve the right to suspend or terminate access to our website and services at any time if we believe a user has violated these Terms and Conditions or engaged in conduct that may harm Cate's Closet, its customers, or its operations.

Any obligations incurred before termination shall survive termination where legally applicable.

19. Refused or Undeliverable Shipments

If a shipment is refused, abandoned, returned as undeliverable, or not collected from a carrier pickup location, any refund issued may be reduced by applicable shipping, handling, storage, return, and administrative costs incurred by Cate's Closet.

20. Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with the laws applicable in the jurisdiction where Cate's Closet conducts its business operations, without regard to conflict-of-law principles.

21. Changes to These Terms

Cate's Closet may revise these Terms and Conditions periodically to reflect changes in legal requirements, business practices, or website functionality.

The latest version will always be available on this page.

Your continued use of the website following any updates constitutes acceptance of the revised Terms and Conditions.

22. Contact Information

If you have questions regarding these Terms and Conditions, please contact us:

Cate's Closet
Email: info@catescloset.com

Our customer support team will be happy to assist you.